水彩插畫生日賀卡 附信封 Watercolor and Calligraphy Birthday Card

1. All products are non-refundable. We only accept returns and exchanges within 14 days (Local orders) or 21 days (International orders ) of delivery if you receive the wrong order or damaged item.

1. 所有商品不設退款，如你收到錯誤或已損毀的貨品，請於收到貨品後十四天內（香港訂單）或二十一天內（海外訂單）提出換貨申請。

2. Buyers  are responsible for the return fee of returned products. If the item is not returned in its original condition and packaging, we reserve the right to decline your returns & exchange request .

2. 買家需承擔退回商品的運費，如果商品未有以原來的狀態及包裝寄回，我們保留拒絕接受換貨的權利。

3. We will work on the exchange process within 14 days of receiving the returned items. Please note that only one return and exchange request can be made per each order. 

3. 收到退回貨品的十四個工作天內我們會處理換貨申請，請留意每張訂單只接受換貨一次。

4. We are not responsible for any items lost during the return shipping.

買家需承擔退貨過程中有機會導致的貨品遺失情況。

5. Return and exchange Exclusions:

- Customised products;

- Products not sold through the official website;

- Products that are brought during specific offers which explicitly state that return or refund are not allowed;

- Where the product is used or not in original condition;

- Orders that exceed the return and exchange period

以下情況不設退貨及換貨：

- 所有客製化商品

- 非在官方網站購買的商品

- 減價或優惠期間購買已註明不設退換貨的商品

- 已使用的商品

- 超出退貨換貨期限的商品

For return and exchange, please kindly contact mstandforc@gmail.com